Personal Data Protection Update for Real Estate Services and Electronic Order Routing
ELITE REAL ESTATE O.E
ELITE REAL ESTATE respects the privacy of its customers and processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.
This update concerns communication with interested buyers and tenants, organizing property visits, drafting real estate contracts, placing orders, and electronically signing documents.
1. Data controller
- Name: ELITE REAL ESTATE O.E.
- VAT number: 800429920
- VAT number: 122077145000
- Address: Ambrosiou Frangzi 6, Postal Code 24131, Kalamata
- Phone: +30 27210 28928
- Contact email for personal data issues: kalamata@eliterealestate.gr
2. What data do we process
Depending on the service requested and the needs of the specific transaction, we may process:
Name and contact details.
Address of residence and country of tax residence.
VAT ID, Tax Office or travel document details, where required for the preparation or documentation of the relevant contract.
Real estate data for which interest has been expressed.
Visit dates, requests, communications and related service history.
Details of the agreed brokerage fee and contractual obligations.
Signed contracts and instructions for execution.
Technical data of electronic signature, such as date and time, IP address, signature events and confirmation results, provided by the service used.
We generally do not require the uploading or storage of a photocopy of an identity card or passport for the simple electronic signature of a referral order.
3. Purposes of processing
The data is used for:
The answer to requests from interested parties.
The search, presentation and showing of properties.
The scheduling of visits and the related communication.
Inform owners about scheduled visits, to the extent necessary.
The drafting, signing and execution of brokerage contracts.
Confirmation of the electronic signature and keeping a record of the transaction.
The management of agreed fees.
The fulfillment of legal, tax and accounting obligations.
The establishment, exercise or support of legal claims.
4. Legal bases of processing
Depending on the specific purpose, the processing is based on:
In Article 6(1b) of the GDPR, for actions before the conclusion of a contract and for its execution.
In Article 6(1c) of the GDPR, for compliance with legal obligations.
In Article 6(1b) of the GDPR, regarding the company's legitimate interests, such as the security of transactions, the management of the client base and the protection of legitimate claims, after the required balancing.
In Article 6(1a) of the GDPR, where specific, free consent is required, such as for certain optional commercial promotional communications.
The signing of a brokerage agreement does not automatically imply consent to advertising messages.
5. Electronic command indicating devices
The ordering instructions can be created electronically and sent to the interested party for review and signature.
For documentation of the process, the date of dispatch, the completion of the signing, and related technical details may be recorded.
Where one-time password (OTP)-based confirmation is activated, the code is used to verify access to the stated means of communication.
The electronic signature and the related supporting documents are kept for management and documentation purposes of the brokerage relationship.
6. Recipients and collaborating providers
Authorized persons of the company have access to the data to the extent necessary to perform their duties.
Data may be disclosed, as appropriate, to owners, prospective counterparties, professionals involved legally in the transaction, competent public authorities and collaborating technology service providers.
The company may use customer management systems (CRM), hosting infrastructure and electronic signature, such as the DocuSeal service, provided that it is activated.
The use of third-party providers is carried out with appropriate contractual and technical guarantees for the protection of personal data.
7. Transfers outside the European Economic Area
Where services are used that involve the access or transmission of data outside the European Economic Area, the company implements the appropriate protection mechanism provided by the GDPR and provides the required information regarding the relevant guarantees.
8. Storage time
Personal data is kept only for as long as necessary for the purposes for which it was collected.
The signed contracts, financial information and communication or referral evidence shall be kept in accordance with applicable legal obligations and the legal limitation periods for claims.
Data that is no longer necessary is deleted or anonymized in accordance with the company's data retention policy.
9. Rights of interested parties
Every person has, under the conditions of the GDPR, rights:
Information and access to its data.
Correction of inaccurate data.
Deletion, where the legal prerequisites are met.
Restriction of processing.
Objection to processing based on a legitimate interest.
Portability of data, where applicable.
Withdrawal of consent, when the processing is based on it, without retroactive effect on the legality of previous processing.
The relevant requests can be sent to kalamata@eliterealestate.gr.
Interested parties also have the right to file a complaint with the Personal Data Protection Authority, through the website. www.dpa.gr.
10. Data security
The company takes appropriate technical and organizational measures to limit unauthorized access, loss, modification, or disclosure of personal data.
Access to the electronic ordering instructions and the related files is restricted to authorized persons.
11. Update information
This information may be updated when procedures, service providers or applicable legal requirements change.
The current version is published on the ELITE REAL ESTATE website.
Last update: {{ημερομηνία δημοσίευσης}}
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License
Unless otherwise stated, ELITE Real Estate and/or its licensors own the intellectual property rights for all material on ELITE Real Estate. All intellectual property rights are reserved. You may view and/or print pages from http://eliterealhome.gr/ for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from http://eliterealestate.gr/
- Sell, rent or sub-license material from http://eliterealestate.gr/
- Reproduce, duplicate or copy material from http://eliterealestate.gr/
Redistribute content from Elite Real Estate (unless content is specifically made for redistribution).
Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Web site information as long as the link:
(a) Is not in any way misleading
(b) Does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services
(c) Fits within the context of the linking party's site.
We will approve link requests from these organizations if we determine that:
(a) The link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link)
(b) The organization does not have an unsatisfactory record with us
(c) The benefit to us from the visibility associated with the hyperlink outweighs the absence of
(d) Where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information as long as the link:
(A) Is not in any way misleading;
(B) Does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services
(C) Fits within the context of the linking party's site
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to kalamata{at}eliterealestate.gr.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.
No use of ELITE Real Estate's logo or other artwork will be allowed for linking absent a trademark license agreement.
Iframes
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
reservation of rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
content liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury resulting from negligence;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
A. Are subject to the preceding paragraph
B. Govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Credit & Contact Information
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